For the purpose of the relevant data use and protection, we, Zoksh, are the “data controller” of your information. Zoksh incorporated as MooPay Ltd. company, incorporated in British Virgin Islands (hereinafter “Zoksh”, “We”).
Zoksh collects any data only on a lawful ground and only data, what is needed to provide our Services to you.
1. What Information We Collect
The information we collect depends on what Services you use and how you use them.
A. Information You Give Us
The information you give us may include your name, e-mail address, account information, payment reason, geographical location, personal description and photograph (for KYC purposes).
B. Other Information We Collect When You Use Our Services
This type of information we collect when you use our Services, including:
We also receive this information when you view our Website, which we refer to as Log Data, even if you have not signed up. This Log Data includes your IP address, operating system, visited pages, location, hardware or device information, and cookie information. We use Log Data to operate our services and to ensure their secure performance.
C. Information Provided to Us by Third Parties
By signing up to use our Services you agree that we may obtain information about you from third party sources as required or permitted by applicable law, such as public databases, credit bureaus, ID verification partners, resellers and channel partners, business partners. We obtain such information to comply with our legal obligations, such as anti-money laundering laws, which is our lawful basis for processing, and to provide you with our Services. In some cases, we may process additional data about you to ensure our Services are not used fraudulently or for other illicit activities.
We do not receive your credit card number or other financial information or any sensitive information.
D. Other Third Parties
We may also receive information about you if you use any other of our Services.
3. How We May Use Information
We are not entitled to process your personal Information without sufficient legal grounds.
4. How We May Share Information
Sometimes we may need to share your data with a third party. We may share your data with our contractors provided these third parties assume confidentiality obligations regarding your personal data.
Please, be informed that we may disclose your personal data to the following third parties:
If you would like to get a full list of all third parties with whom we share your data, please, e-mail [email protected], as the list may vary depending on your specific use of our Services.
5. Where We Store Information
Generally, we store your personal information in the European Economic Area (EEA). In case you are from a jurisdiction where transfer of your personal data to another jurisdiction requires your consent, then by submitting your personal information you provide us with your express and unambiguous consent to such transfer, storage, and/or processing of the information in other jurisdictions.
The data that we collect from you may be transferred to, and stored outside your jurisdiction; for example, our employee or one of our partners in another jurisdiction may need to process your data to fulfill your order, transaction or to provide you with our support.
6. Transferring Outside of the European Economic Area (EEA)
Our Services may require transferring your personal information outside of the EEA. We only transfer your personal information to third parties in cases when we ensure that both our partners and we ourselves take adequate and appropriate technical, physical and organisational security measures to protect your privacy and your rights.
7. How We Protect Your Information
We take appropriate technical, procedural and physical security measures to comply with the relevant laws and regulations and to prevent unauthorized access, use or disclosure of your personal data. Our systems are regularly monitored for possible vulnerabilities and attacks. Your information is stored on secure servers.
We restrict access of your personal information to those employees by those who have a business reason to access and professional skills allowing them to work with your personal information.
Although we will do our best to protect your personal data, you should understand, it is not possible to guarantee the complete security of transfer via the Internet, and any transmission using the Internet connections is at your own risk. Once we have received your information, we will try to prevent unauthorised access, use or disclosure of your personal data.
8. Your Choices About Collection and Use of Your Information
We would like you to know, that among other, you have the following rights in relation to your personal information:
9. Data Retention Periods
We may keep information that we may need to resolve any disputes, enforce our agreements with you and provide you with the possibility to use our Services, protect legal rights, and comply with technical and legal requirements and constraints related to the security and operation of our Services for as long as it is reasonably necessary or required. For example, we should keep some of your personal and transactional data for 2 (two) years minimum after termination of the business relations between you and us for KYC purposes. In such cases, we keep and access your data only internally and on a need to know basis.
Otherwise, we will delete information when it is not anymore reasonably necessary to keep it to provide you Services, to comply with applicable laws and regulations, and to run our business.
We kindly remind you that our Services are not intended for use by children under 18 years of age (see Terms of Service). We do not knowingly collect or process any personal information from or with respect to children. If we become aware that we have collected personal data on behalf of a person under the age of 18, we will delete this information when we become aware of it. By our side, we will block or restrict the child from accessing our Services, and/or obtain consent from parents for the collection, use, and sharing of their children’s personal information, if we will need this information.
If you have any reason to believe that we have collected such personal data, please, inform us immediately.
11. Third Party Services